Travel Insurance Saver
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24/7 Emergency medical support


Our 24/7 Emergency Assistance team provides emergency assistance for our customers worldwide. Our experienced insurance specialists can be contacted by telephone 24 hours a day, 7 days a week to help you in the event of an emergency and to liaise on your behalf with our in-house medical team.

Phone: 1300 555 019 (within Australia)
Phone: +61 3 8523 2800 (outside of Australia)
Email: travelassist@nib.com.au  
 

nib Customer Service

If you are in Australia, call 1300 410 272  
    

Simple, fast online claims


If you ever need to make a claim, you can do it online anywhere, anytime. And we will work to assess it as quickly as possible.

Phone: 1300 353 176 (within Australia)
Phone: +61 2 7202 0508 (outside of Australia)
Email: travelclaims@nib.com.au

Extras

Contact Travel Insurance Saver Customer Support

Email: To contact us by email, please complete the form below, we will be back in touch with you ASAP 

Phone03 9427 9224

Business Hours: (Monday to Saturday 8:00 am to 7:00 pm - Enquiries handled between these times)

Address: 11/663 Victoria St, Abbotsford, VIC, 3067

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Manage your policy

To login and manage your policy, please refer to the email sent to you immediately after you took out your policy. 

Buy additional benefits such as luggage, rental insurance excess cover or snow and ski cover before you buy a policy. Please always refer to our product disclosure statement before you commit to a policy.

Apply for cover of an existing medical condition

You can be screened for medical conditions that are not automatically covered for free on the International Comprehensive, Annual Multi Trip and Australian Travel policies. When filling in your traveller's details during the checkout stage ensure that you have selected 'Yes' to Medical Conditions in the optional extras, this will allow you to complete the medical screening to determine if the medical conditions are covered, partially covered or excluded.

Making a Claim

Please view our claims page for quick claims handling.

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Corona Virus - Please visit our Travel Alert page for more information on Corona Virus. If you have any question's please fill in the form below and one of our friendly team members will get in touch soon.

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