Travel Insurance Saver

All the information you will need to make a claim on your nib policy


Click to lodge a travel insurance claim

Contact nib Travel Insurance Claims

By Phone:
1300 353 176 (within Australia)
+61 2 7202 0508 (from overseas)

By email:

By Post:
nib Travel Claims Department
PO Box A975, Sydney South,
NSW 1235, Australia
For further information please refer to

What you need to do

Before making a claim, it is important to have the following information available:

1) Your travel insurance policy number
2) Your contact and travel details
3) Particulars of your claim and any supporting documentation. For example: copy of any medical, police or airline reports, the contact details of any treating doctor or hospital you attend, and any receipts for payments made.

Claim Form

If you need to complete a claim, you will need to:

  1. Download a claim form for travel insurance
  2. Follow the instructions on the claim form, including documentation to support your claim
  3. Send completed claim forms to nib:

Download claim form >>